bonus4d Platform Privacy Notice

This page describes what we collect when you use bonus4d and how we keep that data protected. We collect personal information only to provide our service, process your payments, verify your identity, and comply with legal obligations. We do not sell your data to third parties, and we encrypt all sensitive information stored on our servers.

Your privacy is important to us. We take security seriously, use industry-standard encryption, and limit access to your personal information to authorized personnel only. If you have questions about how we handle your data, our support team can explain our practices in detail during business hours.

What Data We Collect on bonus4d

We collect different types of data depending on how you use bonus4d. When you register, we ask for your full legal name, email address, mobile phone number, date of birth, and residential address. We verify your phone number via SMS and your identity via a government-issued document (KTP for Indonesian nationals, passport for others) and a recent utility bill or bank statement.

During gameplay, we record your bets, game results, session times, and device information (such as your operating system and browser type). We do not record video or audio from your device. When you make a deposit or withdrawal, we store the payment method you used, the amount transferred, and the timestamp of the transaction. We also log your login attempts, password changes, and any two-factor authentication codes we send to your phone.

Identity Documents

We store scanned copies of your KTP or passport and your address verification document on encrypted servers. These are used solely for account verification and regulatory compliance.

Payment Information

We record which e-wallet (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or bank account (mobile banking, local payment, online payment, e-wallet) you use for deposits and withdrawals, but we do not store your full card numbers or wallet credentials.

Gameplay Logs

We keep records of every spin, bet, and result so you can review your account history and we can respond to any disputes about game outcomes.

How We Use Your Data on bonus4d

We use your personal information to operate bonus4d and deliver the service you requested. Your name, email, and phone number allow us to manage your account, send you notifications (such as password-reset links or withdrawal confirmations), and contact you about account security or policy changes. Your identity documents are used to verify that you are who you claim to be and that you are at least eighteen years old.

Your gameplay data helps us detect fraud, prevent bonus abuse, and comply with anti-money-laundering regulations. If we see unusual patterns—such as rapid deposits and immediate large withdrawals, or coordinated play with other accounts—we investigate to ensure no violations have occurred. Your payment information is used to process deposits and withdrawals securely and to prevent duplicate accounts from the same source.

We also use aggregated, anonymized data (data with no identifying information attached) to improve our platform. For example, we analyze which games are most popular among players from Jakarta, Surabaya, Bandung, Medan, and Semarang so we can tailor our offerings. This analytical data cannot identify you personally.

Third-Party Data Processors on bonus4d

We use specialized vendors to help us deliver our service. Our payment processors (the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) see transaction details but do not have access to your full identity or gameplay history. Our server hosts (cloud infrastructure providers) store our databases but do not have permission to access user data without authorization.

These vendors are contractually bound to keep your data confidential and to use it only for the purposes we specify. We do not share your data with marketing agencies, social media platforms, or advertisers. Your information stays within the bonus4d system unless you explicitly authorize otherwise.

Data Retention and Deletion on bonus4d

We keep your personal information for as long as your account is active and for a reasonable period afterward to respond to disputes, comply with tax laws, and investigate fraud. Once you close your account, we retain anonymized gameplay and transaction records for regulatory purposes, but we delete your identity documents and contact details within ninety days unless we are required by law to retain them longer.

You may request deletion of your personal information at any time by contacting our support team. We will honor deletion requests unless we are legally required to retain certain information for financial or anti-money-laundering compliance. Our support team will explain any retention constraints when you submit a deletion request.

Cookies and Tracking on bonus4d

Our website and mobile app use cookies and similar tracking technologies to remember your login status, store your preferences, and measure how you interact with our platform. These cookies are essential for bonus4d to function—they do not contain personal information and are not used for advertising or cross-site tracking. You can disable cookies in your browser settings, but doing so may prevent you from logging in or playing games on bonus4d.

Your Rights and Data Protection on bonus4d

You have the right to request a copy of the personal information we hold about you, to correct inaccurate data, and to request deletion of your account and associated data (subject to legal retention requirements). To exercise any of these rights, contact our support team with your account number and a clear request. We will respond within ten business days.

Our support team is available during business hours via email, live chat, and phone. During Idul Fitri, Idul Adha, Imlek, and Nyepi holidays, response times may be slightly longer, but we maintain basic support availability. If you believe we have mishandled your data or violated your privacy, you may file a complaint with our privacy team and, if necessary, escalate to your local data protection authority.

Data Transfers and International Servers on bonus4d

Our servers may be located outside your jurisdiction. By using bonus4d, you consent to your personal information being processed and stored on servers that may be in different countries. We apply the same security standards and data-protection practices regardless of server location. Your data is encrypted during transmission and at rest, so the physical location of our servers does not affect the security of your information.

Contact Us About Your Privacy on bonus4d

If you have questions about our privacy practices, want to exercise your data rights, or suspect a data breach, reach out to our support team. You can contact us via the live chat feature in your bonus4d account, by email, or by phone during business hours. We respond to privacy inquiries within ten business days. Our support team can explain how we collect, store, and use your data in detail and can process requests to access, correct, or delete your information.

Updates to This Privacy Notice

We may update this privacy notice to reflect changes in our practices, technology, or legal requirements. Material changes will be announced via email at least thirty days in advance. Your continued use of bonus4d after an update indicates your acceptance of the updated privacy terms. If you disagree with a change, you may close your account and request a withdrawal of your balance.

We are committed to protecting your privacy and keeping your data secure on bonus4d. We do not sell your information, do not use it for purposes beyond providing our service, and do not tolerate unauthorized access. Your trust is essential to us, and we work continuously to maintain it through transparent practices and robust security measures.